Privacy policy

Last updated: 19 October 2026.

Data controller

The personal data collected on tensiko.com are processed by Bilal El Boughlamy, sole trader trading under the name Tensiko, 138 avenue de Lodève, 34070 Montpellier, France, who can be contacted at contact@tensiko.com.

Data collected

• Identity and contact data: surname, first name, postal address, email address, telephone number.
• Order data: products purchased, amounts, order history, exchanges with customer service.
• Payment data: processed by the payment providers. Tensiko does not have access to the full card number.
• Browsing data: pages viewed, device, IP address, depending on your cookie choices.

Purposes and legal bases

Recipients

Your data are shared only with the service providers needed to run the shop:

• Shopify International Limited (Ireland), for website hosting, order management, audience measurement and sending emails;
• the payment provider for the payment method you choose;
• our suppliers and their warehouses, which prepare and ship your order, located in the European Union or in China depending on the product;
• the carriers responsible for delivery.

Tensiko does not sell or rent your data and does not use any third-party advertising tools.

Transfers outside the European Union

Some recipients are based outside the European Union:

• in China: for products shipped from China, your name, delivery address and telephone number are transferred to the supplier and the carrier, solely to prepare and deliver your order. This transfer is necessary for the performance of your order (Article 49 of the General Data Protection Regulation);
• in Canada and the United States: Shopify may process data there. These transfers are covered by an adequacy decision of the European Commission or by the standard contractual clauses it has adopted.

For customers resident in the United Kingdom, the transfer to China is necessary for the performance of the order (Article 49 of the UK GDPR); transfers to the United States and Canada are covered by UK adequacy regulations or by the UK Addendum to the standard contractual clauses.

Your rights

You have the right of access, rectification, erasure, objection, restriction of processing and data portability. You can withdraw your consent at any time and set out instructions on what happens to your data after your death.

To exercise these rights, write to contact@tensiko.com. You will receive a reply within one month. If you consider that your rights have not been respected, you can lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr), or with the data protection authority of your country, such as the Data Protection Commission in Ireland (www.dataprotection.ie).

If you live in the United Kingdom, your data are also protected by the UK GDPR and the Data Protection Act 2018, and you can lodge a complaint with the Information Commissioner's Office (ICO, ico.org.uk).

Security

Tensiko implements appropriate technical and organisational measures to protect your data: encrypted connection, access restricted to the people who need it, service providers bound by confidentiality obligations.

Minors

The website is intended for adults. Orders placed by a minor must be made with the consent of their legal representative.

Changes to this policy

This policy may change. The date of the last update is shown at the top of the page.